Rules

І. General

1. Registrations

The portal https://tangra.games is a web portal for games. Registration with it is completely free and the only condition is the agreement with the current Rules, Terms and Conditions, Privacy Policy, and Forum Rules.

2. Changes

These Rules are prepared by Tangra Studios and may be amended and/or supplemented unilaterally. The changes come into force for all registered users after the publication of the relevant change at https://tangra.games/bg/rules. These Rules are an additional and integral part of the Terms and Conditions of "Tangra Studios" Ltd.

3. Portal and Forum

The Forum at https://forum.tangra.games is the official body of the https://tangra.games portal. All violations in the Forum are considered a violation of these Rules and may lead to punishments there, as well as in the portal.

ІІ. Restrictions and penalties

1. Fraud

A fraudulent action shall mean any sort of assistance between different accounts which directly or indirectly harm another user or users. Examples of fraud include but are not limited to:

1.1. Aiding other players through Skype or other chat programs with the intent to win an easier victory over an opponent;

1.2. Intentionally losing a game to the benefit of another player;

1.3. Writing points in the chat or personal messages in Svara;

1.4. Other means which one account utilizes to aid others for its own benefit or the benefit of others and for the purpose of achieving a higher ranking position or winning a tournament.

1.5. All other cases of players unfairly aiding others which have not been listed above will also be penalized.

1.6. At the first instance of questionable behavior, the account that  aids and the one which benefits will be penalized by confiscation of 20% of their tokens. Those punished have the right to contact the administration and give an explanation. If they manage to give an explanation that exonerates them, the punishment is removed.

1.7. At the second instance of questionable behavior, the accounts of both the aiding and the benefitting player shall be penalized by confiscation of 50% of their tokens. Again, they have the right to contact the administration and give an explanation.

2. Sale of an account

The sale of accounts in the portal is prohibited.

3. Game bugs and security breaches in the portal

A bug is defined as a weakness or an involuntary error in the product code which allows a user to take advantage of a game in an unfair and unpermitted way, or as an activity that  interferes with the servers, the Team, and/or the software to carry out their predefined, scheduled and expected tasks. If the user stumbles upon an account with extraordinary features and properties, this is also considered an error.

3.1. If a player discovers a bug in any game they are obligated to report it to the Team immediately. If the player takes advantage of an undocumented bug they shall be suspended for a period determined by the Administrator and 50% of their tokens will be confiscated.

3.2. If a player takes advantage of a bug that  has been reported but has not yet been resolved, the player’s account shall be suspended for a period determined by the Administrator and 50% of their tokens will be confiscated.

3.3. Each direct (entering someone else's account without the owner's knowledge, ie hacking) or indirect (interference in another account’s game) malicious action by a player towards another player or server shall result in an account ban for the offending party (as well as for the owner of the account which has been taken advantage of unless they can prove they are innocent) whose length will depend on the discretion of the Administrator.

3.4. If the Team discovers an attempt to circumvent the system, an intentional attempt to interfere with the normal operation of the servers as well as an attempt to manipulate any part of the game code, the guilty party shall have their account blocked for a period depending on the discretion of the Administrator. The Team reserves its right to seek reimbursement for any damages and administrative expenses through legal action in accordance with the functioning legislation of the Republic of Bulgaria.

4. Bots

Bots are considered (automated) scripts of any kind, which simulate activity in a certain account (this definition does not apply to the automated scripts which are used for running the games). The use of any bots is strictly prohibited and the guilty party shall have their account blocked for a period depending on the discretion of the Administrator.

5. Blackmail and insults

Any sort of blackmail and threats towards players may lead to the temporary or prolonged blocking of the account that has initiated them. The way to notify the Team of such threats is to report the personal or chat message. Depending on the Team’s discretion the player’s forum account may also be suspended. If proven guilty, the user shall be banned from using chat and personal messages for a period depending on the administrator’s discretion. If a second offense occurs the period will be extended and repeated violations can lead to blocking of the account for a period depending on the discretion of the Administrator.

6. Others

6.1. Attempts by users to pressure Team members into granting them special treatment or more privileges than other players.

6.2.  Any attempts by users to receive confidential information from other players such as passwords, different access codes, other types of access, or any sort of information they would usually not have access to.

6.3. Insulting or vulgar nicknames and/or avatars in the forum and/or in the portal, as well as avatars/nicknames which instigate certain unwanted actions and reactions (swastikas, other types of crosses, etc.)

6.4. Threats and insults made by players toward Team members, regardless of the time and place they have occurred. The Team reserves the right to use its own discretion in the case of proven insults without the need to justify its actions to any third party.

6.5. Threats and insults made by Team members towards users (see the previous point). The rules and penalties are valid for everyone in the portal regardless of their status. :

7. Punishments

The Team reserves the right to apply the penalties mentioned below without warning the player in advance.

The types of penalties are as follows:

7.1. A temporary or permanent ban on posting and messaging privileges in the Forum and in the Portal;

7.2. A temporary or permanent ban on accessing the Forum;

7.3. A temporary or permanent ban on the use of the messaging system in the Portal – muting the player;

7.4. A temporary or permanent ban on playing the games;

7.5. In the case of proven acts of fraud or other transgressions of the Rules – deactivation of all accounts which have taken part in this activity. “Proven” in this context means that the Team has unanimously concluded that a transgression has taken place. The Team is not required to explain their decision.

7.6. Blocking/filtering the access to the machines related to the Portal.

8. Advertisements

All unauthorized advertisements placed in the fields intended for profile information, as well as in their names in the form of text, banners, links, pictures, avatars, etc. are not allowed.

III. Reports

1. Reporting Other Players

Reporting other players for any sort of infringements shall be done in the Forum or through the support contact form. In the event of a player making unsubstantiated reports about an opponent, the reporting player shall receive the penalty which would have been forced on the reported player if he/she had been guilty.

2. Reporting team members

If any Team member is suspected of abusing their privileges, a player or a group of players may request a detailed investigation. Such a request must only be made public in the game Forum. In the event of a proven transgression, the guilty member shall be stripped of all privileges in the portal and expelled from the Administration Team.

The requests will be considered by the team only if they are written in a literate and intelligent manner.

IV. Additional Provisions

1. Subsequent consideration of administrative decisions

Any action performed by a Moderator may be revoked only by the same person or by an Administrator. The actions of an Administrator, as long as they are compliant with  the above stated rules, are non-revocable.

Questions regarding blocked or otherwise punished accounts may be placed using the support contact form or the game forum. Abusive language, insults, and repetitive requests for comments after one has been issued will not be tolerated.

2. Reimbursement

2.1. In the event that a user suffers damages due to mistakes caused by the software or by the actions of the Team, they are generally entitled to reimbursement.

2.2. If a player tries to circumvent a decision made by a Moderator by contacting another Moderator the player will be punished in accordance with point II.7. If he/she contacts an Administrator instead, this will not be considered an offense, and the player will not be punished.

3.Objections

Each unsubstantiated objection to the Rules may lead to one of the penalties listed above. Depending on the degree of the misconduct, the penalty may be carried over not only to the portal https://tangra.games but to other services, including the Forum. The Team members are entitled to hand out penalties to the offenders using their best discretion.

4. Cases Not Listed Above

The Team reserves the right to enforce punishment on players who have broken the Rules in a way that is not explicitly listed.

V. The Tangra.Games Team

The Tangra.Games Team: reserves the right to determine what compensation should be awarded to players who have suffered damages as a result of the actions of Team members;  reserves the right to introduce changes to all aspects of the games in the portal without notifying players in advance;  reserves the right to alter/amend these Rules at any time after notifying players in the portal and/or the Forum in advance.

VI. Contacts

The only official means of communication with the Tangra.Games Team is the support contact form. You may get in touch with the Team by using the Forum located at https://forum.tangra.games, where you will receive an answer from a Team member as soon as possible.

VII. Users

By registering an account at https://tangra.games all users agree that they have read and understood these Rules and will adhere to the Rules of fair play stated within and that they agree to suffer the penalties listed above if the Team considers this necessary. The users also agree that the responsibility to enquire regularly about changes to the Rules lies within themselves. The lack of awareness of the Rules does not deprive the offender of the responsibility to follow them. The users are required to take good care of all personal information and not supply it to third parties, including former or current Team members. In such an event the Team shall not be liable for any damages. All rights to the games belong exclusively to Tangra Studios Ltd. http://tangrastudios.com/. All rights to this text belong to Tangra Studios Ltd. and its reproduction in any form without our explicit written consent is strictly prohibited.